How long will it take to receive my online order?
I try to ship all orders within 2-3 business days. Orders ship USPS first class or priority mail. Depending on where you are located within the US, it will take 1-5 days in transit. Oversees deliveries can take 2-4 weeks in transit (this does not include time the package may be in customs).
What if I entered the incorrect shipping address?
Contact me ASAP! I have no control over the package after it is shipped out. In most cases it will be returned to us, and then I will have to send an additional invoice for shipping to get this out to you, at the correct address.
Do you sell wholesale?
Most definitely! Please see our wholesale information under “More” on the website menu.
Do you do custom soaps for parties, weddings, events, hotels or rentals?
Yes! Soap favors can be ordered in bulk for events directly from the website! If you are looking for custom soap bars, please email me at firstname.lastname@example.org with what you are looking for and we can design a custom soap order for you!
Can you make me a custom blend for personal use?
Yes we can! You would need to purchase a full loaf - which is (18) 5oz. cut and unlabeled bars. Price depends on ingredients. Lead time roughly 8 weeks (soap takes 5-6 weeks to cure) Please email to discuss your perfect soap!
Will the botanical toppings clog my drains or effect my septic tank?
Nope! Plumber approved! Most toppings are small and easily passed. If you have a concern, please take a moment to brush the toppings off into your trash prior to using.
Do you ship using plastic free, sustainable packaging?
I sure do try! With that said, I do believe in reusing all inbound packaging to ship out bound. Recycle, reduce, reuse is a motto to live by! If you do receive plastic filler in your package, I reassure you it has been used before and may be recyclable, and we hope YOU will put it to good use once again!
Are the soap favors wrapped?
Yes! Each soap favor is shrink wrapped in biodegradable food grade film. This wrap will protect the soaps during shipment as well as when using as favors. The scent can still be smelled through the wrap. If you are looking for organza bags to go along with the favors, you can find them on the soap favors page.
Do you have a question not covered here? Feel free to email me at email@example.com ! :)